The BigKeys UK website is run by Keytools Ltd. Keytools provides a large range of computer equipment designed for educational and disability needs. The main Keytools website can be found at www.keytools.com.

You can email us at info@keytools.com, or phone us during office hours on 023 8029 4500, for help and advice. Fill out this form to request any catalogues.

Keytools Ltd
Abacus House
1 Spring Crescent
Southampton
Hampshire
United Kingdom
SO17 2FZ

Phone: 023 8029 4500
Fax: 023 8029 4501
BigKeys/Keytools Email: info@keytools.com
BigKeys Web: www.bigkeys.co.uk
Keytools Web: www.keytools.com

CLICK HERE for more information on How to Order

Support

Please do not return your keyboard without first acquiring a returns form, which can be posted, emailed or faxed to you on request.

Contact us as above if you encounter any problems with your BigKeys products. Your BigKeys keyboard comes with a ninety day warranty. If you discover a fault with the keyboard within this time, we will repair or replace it for free. Please request a returns form as above. We can also carry out repairs outside of the warranty period, but you will be charged.

If you are having difficulties with this website, please email our webmaster at webmaster@keytools.com.

Purchasing

If you intend to purchase a quantity of items at once, please call for the best prices. If you live outside of the United Kingdom, please enquire for delivery pricing or details of your nearest BigKeys dealer.

Telephone and e-mail support is freely available during all stages of your purchase - a trained support team can assist with equipment selection for specific cases, as well as guide you through any technical intricacies, VAT, or the requirements of the DDA.

Employers may be entitled to financial help under the Access to Work scheme. Contact your local Employment Service.

All goods subject to availability, E&OE.

Copyrights and intellectual property rights

Any of the resources on this website may be used by educators for the purpose of education and training, provided that acknowledgement is made as to the source, ie. Keytools Ltd.

Note that any links from this site to external sources are NOT covered by this permission.

All registered trademarks and trademarks are acknowledged as the property of their respective manufacturers and owners. They are mentioned for information purposes only and to the owner's benefit, without intent to infringe.

Environmental Policy

1: What is the WEEE the Directive?
WEEE stands for Waste of Electrical and Electronic Equipment and is a piece of European Union legislation. All Member states (National Governments) are obligated to implement and transition the Directive into national legislation.

2: Is Keytools as a corporation required to comply with the WEEE Directive?
A corporation is not legally required to comply with the requirements of the WEEE Directive itself, but we will be required to meet the requirements of the National legislation developed by the local Governments in each Member state.

3: When will the National laws be enforced?
The member states will implement the WEEE directive with some variety in time and set-up. Most member states are in the process of developing the National legislation which was scheduled to be completed by August 2004. A number of countries have now completed their National Legislation, some have implemented it as of 13 th August, 2005 and some have communicated delayed implementations. At this time a number of countries are still working on their national laws.

4: What is the Purpose?
The Directive aims to:

• reduce the waste arising from electrical and electronic equipment; and
• improve the environmental performance of all those involved in the life cycle of electrical and electronic equipment.

5: What are the Key elements?
The Directive covers WEEE used by consumers and for professional purposes.

• Private householders will be able to return their WEEE to collection facilities free of charge; and
• Producers (manufacturers, sellers, distributors) will be responsible for financing the collection, treatment, recovery and disposal of WEEE from private households deposited at these collection facilities.
• Producers will be responsible for financing the collection, treatment, recovery and disposal of WEEE from users other than private householders from products placed on the market after August 2005.

Producers will also be responsible for financing the management of WEEE from products placed on the market before August 2005. However, it may be possible for all or part of these costs to be recovered from users other than private householders.

By 31 December 2006:

• Each country must have reached an average WEEE collection rate of four kilograms for each private householder annually.
• Producers will be required to achieve a series of demanding recycling and recovery targets for different categories of appliance.

Restriction of the use of certain Hazardous Substances (RoHS)

EC directive 2002/95/EC (the RoHS Directive) restricts the use of the hazardous substances listed below in electrical and electronic equipment.
Click HERE to read the Keytools RoHS Directive.

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