• Order by mail, phone, fax, or website
• Official purchase orders from accredited accounts and recognised organisations or educational establishments are accepted
• Otherwise please send cheque with order, or make payment by credit card
• We also accept Visa, Mastercard, Maestro, Switch, and Solo cards
• Add £12 carriage for keyboards; add £6 for mice, trackballs, software and mini keyboards
• For mixed orders other carriage charges may apply
• For Multipack and bundle orders, select quantity of each version ofthe product you require and add the codes to your order.

We can confirm all keyboards and mice are PS2 compatible unless otherwise stated. All software products work with Windows 9X/2000/NT/XP and ME unless otherwise stated.

Don’t forget all prices shown do not include VAT.

We guarantee 90 days warranty against manufacturing defects on all items supplied by us even when manufacturers warranties differ. Just remember to call us for a Returns Number. Extended warranties may be available on some products, please call us for details.

Returns

We will refund on unsuitable items (except software) if returned within 30 days of the invoice date, provided it is in the original condition and packaging. Damaged goods may, at our discretion, be subject to repair charge. Where goods are returned for reasons other than fault or defect, the customer is responsible for bearing the cost of returning the goods and any refund may be subject to a charge to cover the costs of receiving the returned items. Don’t forget to call first for a Returns Number. Email returns@keytools.com

If a product appears faulty or is damaged, plase contact the support department prior to filling in a returns form as the product may not have to come back. If you need to complete a return request form, please click here, complete the details and email, fax or post back to our office.

This document provides information for guidance only and is subject to change without prior notice. No statement herein may be regarded as any part of a contract to supply goods or services. Your statutory rights are not affected. As products are continuously improved they may on occasion vary from the descriptions provided.

Copyright names are mentioned for information purposes only, to the owners’ benefit and without intent to infringe. All registered trademarks and trademarks are acknowledged as the property of their respective manufacturers and owners. E & OE.All images are for illustrative purposes only.

*Offer Conditions

• Customers must order complete packs (or multiples) on each order. No offer can be combined with any other Keytools offer or discount. All offers published here will end on July 31st 2005.
• Keytools reserve the right to withdraw or change any of the special price offers herein without prior notice. This publication is for information and guidance only and cannot be regarded as a contract to supply goods at any given price.
• The Special Offer prices are for Educational Establishments only.

Environmental Policy

1: What is the WEEE the Directive?
WEEE stands for Waste of Electrical and Electronic Equipment and is a piece of European Union legislation. All Member states (National Governments) are obligated to implement and transition the Directive into national legislation.

2: Is Keytools as a corporation required to comply with the WEEE Directive?
A corporation is not legally required to comply with the requirements of the WEEE Directive itself, but we will be required to meet the requirements of the National legislation developed by the local Governments in each Member state.

3: When will the National laws be enforced?
The member states will implement the WEEE directive with some variety in time and set-up. Most member states are in the process of developing the National legislation which was scheduled to be completed by August 2004. A number of countries have now completed their National Legislation, some have implemented it as of 13 th August, 2005 and some have communicated delayed implementations. At this time a number of countries are still working on their national laws.

4: What is the Purpose?
The Directive aims to:

• reduce the waste arising from electrical and electronic equipment; and
• improve the environmental performance of all those involved in the life cycle of electrical and electronic equipment.

5: What are the Key elements?
The Directive covers WEEE used by consumers and for professional purposes.

• Private householders will be able to return their WEEE to collection facilities free of charge; and
• Producers (manufacturers, sellers, distributors) will be responsible for financing the collection, treatment, recovery and disposal of WEEE from private households deposited at these collection facilities.
• Producers will be responsible for financing the collection, treatment, recovery and disposal of WEEE from users other than private householders from products placed on the market after August 2005.

Producers will also be responsible for financing the management of WEEE from products placed on the market before August 2005. However, it may be possible for all or part of these costs to be recovered from users other than private householders.

By 31 December 2006:

• Each country must have reached an average WEEE collection rate of four kilograms for each private householder annually.
• Producers will be required to achieve a series of demanding recycling and recovery targets for different categories of appliance.

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